By accessing or using homecareabudhabi.com (the “website”) or submitting an enquiry through it, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website.
About our service
Home Care - Abu Dhabi provides non-medical home care, companionship and practical support for individuals and families in Abu Dhabi, including services such as elderly companionship, home assistance, disability support, daily living help and family respite support.
These Terms apply to your use of the website; specific arrangements for support are agreed separately and directly with our team.
Non-medical scope
Our service is strictly non-medical. We do not provide nursing, clinical assessment, diagnosis, treatment, medication administration, injections, wound care or any other medical or clinical procedure.
If you or the person you are enquiring for requires clinical or medical care, please contact a licensed healthcare provider or, in an emergency, call 998 (Ambulance) or 999 (Police) in the UAE.
Enquiries and arranging support
Submitting the enquiry form is a request for information and does not create a binding booking or contract. Availability, service scope, schedule and fees are confirmed separately and directly between you and Home Care - Abu Dhabi before any support begins.
Accuracy of information
You agree to provide accurate, current and complete information when submitting an enquiry, including the needs of the person requiring support, the area in Abu Dhabi and any household information relevant to safely arranging assistance.
Client responsibilities
Where support is arranged, you agree to provide a safe environment for our team, to disclose any relevant risks or household rules in advance, and to treat carers with courtesy and respect.
Fees and payment
Fees for any agreed support are communicated and agreed directly with you before support begins and are not published on this website. Payment terms will be set out separately.
Cancellation
Cancellation or rescheduling of agreed support should be arranged directly with our team with as much notice as possible. Specific cancellation terms will be confirmed as part of your service agreement.
Website use
You agree not to misuse the website, including by submitting false, fraudulent or malicious information, attempting to interfere with its operation or security, or using automated tools to access or scrape the website without our permission.
Intellectual property
All content on this website, including text, images and design, is owned by or licensed to Home Care - Abu Dhabi and may not be copied, reproduced or used without our prior written consent, except as necessary to view the website in a standard web browser.
Limitation of liability
To the extent permitted by UAE law, Home Care - Abu Dhabi is not liable for any indirect, incidental or consequential loss arising from your use of the website. Nothing in these Terms limits liability that cannot be excluded under UAE law.
Governing law
These Terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Abu Dhabi. Any disputes will be subject to the exclusive jurisdiction of the competent courts of Abu Dhabi.
Changes to these terms
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact us
Questions about these Terms can be sent to contact@homecareabudhabi.com or +971 54 352 3787.